Shipping policy

Shipping Policy

At Pestocart, we want your order to reach you safely and on time. This policy explains our shipping charges, delivery timelines, and process. It applies to deliveries within India only.

Where We Deliver

We deliver to serviceable addresses across India.

  • Courier partners do not deliver to P.O. Box addresses
  • Please provide a complete street address with the correct PIN code
  • If your order has multiple items, they may be shipped separately depending on availability and location, so you may receive more than one package for the same order

Shipping Charges

  • Madhya Pradesh orders: ₹100 per order
  • Orders outside Madhya Pradesh: ₹150 per order

Shipping charges are calculated automatically at checkout based on your delivery location. All prices and transactions are in INR (₹).

Delivery Timeline

Estimated delivery time is 3 to 5 business days across all locations.

  • Delivery timelines are calculated in business days (Monday to Saturday)
  • Orders placed after 2:00 PM IST may be processed on the next business day
  • Timelines may vary slightly during peak periods or because of unforeseen logistics delays

Order Processing

Once your order is placed and confirmed:

  • Orders placed before the cut-off time are processed on the same business day
  • You will receive an order confirmation email
  • A shipping confirmation with tracking details is sent once your order is dispatched

Order Tracking

After your order ships, you will receive an email with tracking information. Tracking details can take up to 24 hours to become active. If you have trouble tracking your order, our support team will be happy to help.

Shipping Exceptions and Delays

We aim to deliver within the estimated time, but delays may occur because of:

  • Adverse weather or natural events
  • Public holidays or regional restrictions
  • Remote or hard-to-reach delivery locations
  • An incomplete or incorrect shipping address
  • Courier partner delays

If your order is significantly delayed, please contact us and we will help.

Delivery Address

We recommend giving a secure address, such as your home or workplace. Pestocart is not responsible for packages lost or stolen because of an unsafe or unattended delivery location.

Address Changes

Address changes are not guaranteed once an order is placed. We may be able to accommodate a request made within 24 hours of placing the order, and requests after the order has shipped cannot be accommodated. To request a change, contact us with your order number.

Customer Support

For any questions about shipping or delivery:

Email: support@pestocart.com
Phone: +91 89599 96600